Joan Kleynhans
So true: "Vets may not be describing the value of what goes on in an exam," says veterinarian Karen Felsted of Felsted Veterinary Consulting in Dallas.
Even as a dog walks into the exam room, most vets are observing gait, looking for undiagnosed arthritis or neurological issues. When they pet the pup or kitty, they are feeling for lumps and bumps, which may suggest thyroid disease or other conditions.
But about 30% of pet owners don't understand their pet is more likely to get sick without an annual exam, according to the 2011 Bayer Veterinary Care Usage Study."
Like · · Share · Yesterday at 8:04am · .
yup. I did a whole vaccination appointment recently, including full exam. At the end of it the client said "aren't you going to give him a check up?. Facepalm.
yup. I did a whole vaccination appointment recently, including full exam. At the end of it the client said "aren't you going to give him a check up?. Facepalm.- Joan Kleynhans They have said to me, so aren't you going to vaccinate him, as I am standing there pleased as punch that I can vaccinate a pet (sometimes), without them (the pet) even noticing. They say you should talk your way through it - as in " OK, so while I am pretending to pet you I am actually feeling for lumps and bumps on your skin. I have already noticed that you are walking normally as you came in, but let us feel your joints as well. I can see you are listening to me and following me with your bright eyes, so no obvious problems there but let us pull out the otoscope and opthalmoscope and have a better look anyway.Those too little goodies really impress them! Ah, great your temp is 38.5 which is perfectly normal, and your anal and tail pinch reflex work just fine! Or just run through a simple checklist - a cute card with pictures to both remind the vet and reassure the owner!
- Yesterday at 8:15am · Like · 3
I guess there are always some folk who will be über grateful and those that moan and winge and don't appreciate your skills.
- Yesterday at 8:21am · Unlike · 2
I swear I did it like you said today Joan Kleynhans, I think clients were wondering why I was babbling non-stop. I usually do tend to describe what I am doing but not in such detail - I think it worked though, and some of the comments etc sparked questions. Funny after so many years you can put s simple idea like this in action and see a change. Thanks!
No comments:
Post a Comment